While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Table of Contents
Medicaid is a federal U.S. health insurance program that provides health coverage to millions of Americans. The program primarily covers low-income adults, children, pregnant women, elderly adults and people with disabilities.
Federal guidelines for the Medicaid program are established by the Centers for Medicare and Medicaid Services (CMS). Learn more about Medicaid at a national level on the CMS website here.
The Alabama Medicaid program is administered by the Alabama Medicaid Agency. Learn more about Medicaid in Alabama on the agency’s website here.
Through Medicaid, people gain access to health care services that may not be affordable without it. Additionally, some programs and benefits include special protections—such as provider networks and payment methods—that help ensure services are accessible. Medicaid also provides preventive care and other services to help people stay healthy and avoid costlier care.
Medicaid covers medical and health care services such as:
*Additional services, such as nursing homes or personal care services, may be available to those who have special needs.
Medicaid does not cover the following types of medical services:
Learn more about medical and health care services that are covered by Medicaid in Alabama on the Covered Services page here.
Medicaid recipients in Alabama may sometimes need to pay a small out-of-pocket cost for treatments, which are known as copayments. Copayment amounts depend on the recipient’s age, household income and what the state pays for the specific service. There is a limit to the amount you can pay in copayments each month.
Services that require copayments include the following:
The following services do not require a copayment:
Medicaid participants who fall into one of the below categories are exempt from copayment fees:
To learn more about Medicaid copayments, click here.
To qualify for Medicaid in Alabama, you must meet all of the following:
Income limits vary depending on household size, medical status and other factors and are subject to change annually. Find the current Medicaid income limits based on household size in Alabama here.
Learn what documents you can submit to prove your citizenship and identity here.
Find further information on Alabama Medicaid eligibility here.
To apply for Medicaid in Alabama, complete the following three steps:
Learn what documents you need here.
To apply for Medicaid online, click here to access the Insure Alabama Portal.
To apply for Medicaid by mail, click here to access the application form, fill it out, and mail it with the necessary documents to:
Medicaid
P.O. Box 5624
Montgomery, AL 36130-5624
To apply for Medicaid in person, click here to find your nearest Alabama Medicaid office.
If you apply in person, you will complete an interview at the time of your application submission to verify your eligibility for the program.
If you apply online or by mail, you will complete the interview over the phone.
If you have questions about the application process or require assistance, call the Alabama Medicaid toll-free customer service number at (800) 362-1504.
Or, contact your nearest local Alabama Medicaid office. Find contact information for local field offices in Alabama here or refer to the list below.
| Location | Address | Phone Number | Hours |
|---|---|---|---|
| Auburn | 687 North Dean Rd. Suite 300 Auburn, AL 36830 |
(866) 371-4072 | Monday – Friday, 8 AM – 4:30 PM |
| Birmingham | 468 Palisades Blvd. Birmingham, AL35209-5154 |
(866) 371-4073 | Monday – Friday, 8 AM – 4:30 PM |
| Decatur | 2119 Westmead Dr. SW Suite 1 Decatur, AL 35603-1050 |
(866) 371-4074 | Monday – Friday, 8 AM – 4:30 PM |
| Dothan | 2652 Fortner St. Suite 4 Dothan, AL 36305-3203 |
(866) 371-4075 | Monday – Friday, 7:30 AM – 4:30 PM |
| Florence | 412 S. Court Street Suite 200 Florence, AL 35630-5664 |
(866) 371-4076 | Monday – Friday, 8 AM – 4:30 PM |
| Gadsden | 200 West Meighan Blvd. Suite D Gadsden, AL 35901-3200 |
(866) 371-4077 | Monday – Friday, 8 AM – 5PM |
| Huntsville | 6515 University Drive NW Suite B Huntsville, AL 35806-1775 |
(855) 733-3160 | Monday – Friday, 7:30 AM – 4:30 PM |
| Mobile | 2800 Dauphin Street Suite 105 Mobile, AL 36606-2400 |
(866) 371-4078 | Monday – Friday, 7:30 AM – 4:30 PM |
| Montgomery | 3060 Mobile Highway Montgomery, AL 36108 |
(866) 621-6509 | Monday – Friday, 8 AM – 4:30 PM |
| Selma | 106 Executive Park Lane Selma, AL 36701 |
(866) 371-4079 | Monday – Friday, 8 AM – 4:30 PM |
| Tuscaloosa | 907 22nd Avenue Tuscaloosa, AL 35401-5822 |
(866) 371-4080 | Monday – Friday, 8 AM – 5PM |
Alabama Medicaid recipients must report changes that can influence their eligibility status, including:
Update your information by completing the appropriate change request form. You can find a list of change request forms here.
Once you have filled out the form, you can submit the request in the following ways:
Medicaid
P.O. Box 5624
Montgomery, AL 36130-5624
You can check the status of your Medicaid application online or by phone:
Alabama Medicaid will review your application to verify if you are eligible for Medicaid. In some cases, the state may ask for additional information before approving your application. Alabama will mail applicants a letter detailing if their Medicaid application was approved or denied.
It takes approximately 45 days to process a Medicaid application. If you are approved, you will receive a Medicaid identification card a few weeks after you receive your approval notification. Until your card arrives, you can show your notification letter with your Medicaid number on it to get services. You can also print a temporary Medicaid card here.
Medicaid applications will be denied when applicants do not meet the eligibility requirements. Also, beneficiaries can have their benefits terminated or reduced if their eligibility status changes while they are enrolled.
If your Medicaid application is denied or the amount of your benefits is reduced, you have the right to file an appeal. You must send a written appeal request within 60 days of when you receive notice of the denial or benefits reduction.
You can submit your written appeal request in the following ways:
Medicaid Appeals
P.O. Box 5624
Montgomery, AL
36103-5624
Alabama Medicaid will review your claim and may ask for additional information or evidence of your eligibility.
If you are granted a hearing, you will receive a notice with the date, time and location of the hearing. Learn more about the appeal process on the Medicare.gov website here.
Alabama Medicaid recipients must report changes that can influence their eligibility status, including relocating to a new address.
If you move to a new residence within Alabama, you can update your address by completing the Change Report Form here and sending it to the Alabama Medicaid Agency in the following ways:
Medicaid
P.O. Box 5624
Montgomery, AL 36130-5624
Note: Medicaid benefits do not transfer. If you move to a new state, you must reapply for Medicaid in your new location. If you have further questions about moving with Medicaid, visit the national Medicaid Contact Us here.
For help with a Medicaid application, or for any further questions about the Medicaid program, contact Alabama Medicaid:
Medicaid
P.O. Box 5624
Montgomery, AL 36130-5624
You can also visit or call a local Health and Welfare Office for further assistance. Find your nearest Medicaid office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Medicaid program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Medicaid Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 20, 2022
Table of Contents
To apply for Medicaid in Alabama, complete the following three steps:
Learn what documents you need here.
To apply for Medicaid online, click here to access the Insure Alabama Portal.
To apply for Medicaid by mail, click here to access the application form, fill it out, and mail it with the necessary documents to:
Medicaid
P.O. Box 5624
Montgomery, AL 36130-5624
To apply for Medicaid in person, click here to find your nearest Alabama Medicaid office.
If you apply in person, you will complete an interview at the time of your application submission to verify your eligibility for the program.
If you apply online or by mail, you will complete the interview over the phone.
If you have questions about the application process or require assistance, call the Alabama Medicaid toll-free customer service number at (800) 362-1504.
Or, contact your nearest local Alabama Medicaid office. Find contact information for local field offices in Alabama here or refer to the list below.
| Location | Address | Phone Number | Hours |
|---|---|---|---|
| Auburn | 687 North Dean Rd. Suite 300 Auburn, AL 36830 |
(866) 371-4072 | Monday – Friday, 8 AM – 4:30 PM |
| Birmingham | 468 Palisades Blvd. Birmingham, AL35209-5154 |
(866) 371-4073 | Monday – Friday, 8 AM – 4:30 PM |
| Decatur | 2119 Westmead Dr. SW Suite 1 Decatur, AL 35603-1050 |
(866) 371-4074 | Monday – Friday, 8 AM – 4:30 PM |
| Dothan | 2652 Fortner St. Suite 4 Dothan, AL 36305-3203 |
(866) 371-4075 | Monday – Friday, 7:30 AM – 4:30 PM |
| Florence | 412 S. Court Street Suite 200 Florence, AL 35630-5664 |
(866) 371-4076 | Monday – Friday, 8 AM – 4:30 PM |
| Gadsden | 200 West Meighan Blvd. Suite D Gadsden, AL 35901-3200 |
(866) 371-4077 | Monday – Friday, 8 AM – 5PM |
| Huntsville | 6515 University Drive NW Suite B Huntsville, AL 35806-1775 |
(855) 733-3160 | Monday – Friday, 7:30 AM – 4:30 PM |
| Mobile | 2800 Dauphin Street Suite 105 Mobile, AL 36606-2400 |
(866) 371-4078 | Monday – Friday, 7:30 AM – 4:30 PM |
| Montgomery | 3060 Mobile Highway Montgomery, AL 36108 |
(866) 621-6509 | Monday – Friday, 8 AM – 4:30 PM |
| Selma | 106 Executive Park Lane Selma, AL 36701 |
(866) 371-4079 | Monday – Friday, 8 AM – 4:30 PM |
| Tuscaloosa | 907 22nd Avenue Tuscaloosa, AL 35401-5822 |
(866) 371-4080 | Monday – Friday, 8 AM – 5PM |
Alabama Medicaid recipients must report changes that can influence their eligibility status, including:
Update your information by completing the appropriate change request form. You can find a list of change request forms here.
Once you have filled out the form, you can submit the request in the following ways:
Medicaid
P.O. Box 5624
Montgomery, AL 36130-5624
You can check the status of your Medicaid application online or by phone:
Alabama Medicaid will review your application to verify if you are eligible for Medicaid. In some cases, the state may ask for additional information before approving your application. Alabama will mail applicants a letter detailing if their Medicaid application was approved or denied.
It takes approximately 45 days to process a Medicaid application. If you are approved, you will receive a Medicaid identification card a few weeks after you receive your approval notification. Until your card arrives, you can show your notification letter with your Medicaid number on it to get services. You can also print a temporary Medicaid card here.
Medicaid applications will be denied when applicants do not meet the eligibility requirements. Also, beneficiaries can have their benefits terminated or reduced if their eligibility status changes while they are enrolled.
If your Medicaid application is denied or the amount of your benefits is reduced, you have the right to file an appeal. You must send a written appeal request within 60 days of when you receive notice of the denial or benefits reduction.
You can submit your written appeal request in the following ways:
Medicaid Appeals
P.O. Box 5624
Montgomery, AL
36103-5624
Alabama Medicaid will review your claim and may ask for additional information or evidence of your eligibility.
If you are granted a hearing, you will receive a notice with the date, time and location of the hearing. Learn more about the appeal process on the Medicare.gov website here.
Alabama Medicaid recipients must report changes that can influence their eligibility status, including relocating to a new address.
If you move to a new residence within Alabama, you can update your address by completing the Change Report Form here and sending it to the Alabama Medicaid Agency in the following ways:
Medicaid
P.O. Box 5624
Montgomery, AL 36130-5624
Note: Medicaid benefits do not transfer. If you move to a new state, you must reapply for Medicaid in your new location. If you have further questions about moving with Medicaid, visit the national Medicaid Contact Us here.
For help with a Medicaid application, or for any further questions about the Medicaid program, contact Alabama Medicaid:
Medicaid
P.O. Box 5624
Montgomery, AL 36130-5624
You can also visit or call a local Health and Welfare Office for further assistance. Find your nearest Medicaid office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Medicaid program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Medicaid Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 20, 2022
